Strategic Account Executive – Global Technology Partner (Google) at Hugo Kenya

Hugo Kenya

  • Kenya
  • Permanent
  • Full-time
  • 6 days ago
We build and manage remote client support teams in black communities, primarily in Africa, that help companies get to better outcomes. Our university-educated support pros have been rigorously screened and trained by world-class operators. This is not BPO as usual. We provide highly engaged, top-tier talent that’s ready to help you win.Strategic Account Executive- Global Technology Partner (Google)Key ResponsibilitiesStrategic Account Expansion
  • Develop and execute a comprehensive account strategy to expand Hugo's presence within a major technology organization
  • Build relationships with stakeholders across multiple teams, business units, and operational groups
  • Identify whitespace opportunities where Hugo's services can create measurable operational value
  • Revenue Growth
  • Generate and close new opportunities across Hugo's full portfolio of BPO services
  • Lead discovery conversations to understand operational challenges and outsourcing needs
  • Design tailored service solutions aligned with client goals and internal priorities
  • Enterprise Relationship Development
  • Build trusted relationships with senior stakeholders and decision makers
  • Develop a deep understanding of internal structures, budgets, and operational priorities
  • Position Hugo as a strategic partner capable of supporting multiple operational functions
Internal Collaboration
  • Partner closely with Hugo's delivery, operations, and executive teams to design solutions
  • Coordinate cross functional resources to pursue and close strategic opportunities
  • Maintain strong CRM discipline and account visibility
What Success Looks Like
  • Expansion of Hugo's footprint across multiple teams and programs
  • Consistent generation of new opportunities within the strategic account
  • Strong executive relationships and long term partnership growth
  • Successful delivery of large scale outsourcing programs
Qualifications and Experience
  • Experience selling BPO, outsourcing, or complex services to large enterprise organizations
  • Demonstrated ability to navigate complex organizations with multiple stakeholders
  • Proven track record of expanding large strategic accounts
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