Digital Marketer/Web Designer at The Kenyan Alliance Insurance
Kenyan Alliance Insurance
- Kenya
- Permanent
- Full-time
We have the largest Job seeker visits by alexa rankings.
- Company:
- Location: Kenya
- State:
- Job type: Full-Time
- Job category:
- Maintaining the website by regularly updating content and images
- Conceptualize creative ideas for the website and digital sites.
- Designing visual imagery for the website and digital sites to ensure that they are aligned with the brand and message.
- Continuous testing of digital sites functionality and usability
- Implement and optimize SEO strategies, utilizing tools like Google Tag Manager and Google Analytics to enhance website visibility.
- Design and develop the layout of print ads and marketing collaterals, digital assets (i.e. banners, website layouts, etc.) and other related design work as and when needed.
- Provide site analytics, campaign reports and keep records of customer interactions.
- Handle customer complaints, provide appropriate solutions within the stipulated time limits; follow up to ensure resolution.
- Providing proactive customer outreach through digital sales generation activities and upselling and cross-selling initiatives.
- Tracking customer service KPI's and metrics
- Support of business retention through innovative post-purchase engagement initiatives.
- Any other duty assigned
- Bachelor’s degree in IT/Web Design or any other related field.
- At least 2 years' experience in web design or digital media
- Exemplary verbal and written communications skills (including experience proofreading).
- Excellent interpersonal skills, including the ability to work effectively with a broad range of people and positions.
- Ability to combine creativity with strategic thinking and effective project management.
- Proven ability to meet deadlines and successfully manage multiple projects simultaneously.
- Computer proficiency in online content management systems and Microsoft Office suite including Excel and Word; Working knowledge of HTML; CSS a plus.
- Be a great problem solver. Know how to best communicate the company's message on different platforms.
- Strong research skills. Know what is happening in the fast changing world of social and digital media.
- Strong work ethic, detail-oriented.
Jobs in Kenya