Deputy Director, Corporate Communication (1 Position) at Agriculture and Food Authority (AFA)
Agriculture and Food Authority (AFA)
- Kenya
- Permanent
- Full-time
- Coordinating the development, implementation and review of policies, strategies, plans, programmes, procedures and frameworks on corporate communication;
- Managing stakeholder relations and linkages through stakeholder engagement forums, and customer care;
- Coordinating the preparation of advisory for management on policies and strategies for promoting service visibility and corporate image;
- Monitoring the media on matters affecting the Authority and the sector and advising management appropriately;
- Coordinating official communication with the media, coverage of Authority's events and activities, and maintaining an audio-vision library for organizational events;
- Coordinating the development and implementation of Corporate Social Responsibility (CSR) Policy, Programmes and activities to enhance visibility of the Authority;
- Coordinating participation in public functions and corporate events of the Authority;
- Coordinating service delivery and complaints management systems for the Authority in line with prevailing guidelines;
- Advising and supporting Directorates and Departments on the implementation of communication programs
- Overseeing the preparation of newsletters, speeches, publications, handbooks, brochures, annual reports, calendars and other materials;
- Approving updates to the Authority's website and digital platforms, facilitating interdepartmental communications and managing external communications;
- Overseeing the development of suitable communication strategies to mitigate prevailing crisis;
- Convening and chairing public relations and media related meetings;
- Coordinating content creation such as editing and approving blog posts, articles, newsletters, communications materials, and material for social media channels;
- Leveraging on social media by creating, managing and growing the Authority's presence through blogs, Twitter, Facebook, and other strategically relevant online properties;
- Coordinating the development of networks with journalists, media producers, editors and strategic influencers;
- Coordinating the establishment and implementation of mechanisms for obtaining customer feedback;
- Coordinating the development of an effective customer service system and a customer service charter; and
- Providing technical advice in matters pertaining to corporate communication in the Authority.
- A minimum period of fifteen (15) years cumulative relevant work experience with a relevant organization and at least three (3) years in a management role;
- Masters degree in any of the following disciplines: Public Relations, Communications, Journalism, Marketing, International Relations or a relevant and equivalent qualification from a recognized institution;
- Bachelors Degree in any of the following disciplines: Public Relations, Communications, Journalism or a relevant and equivalent qualification from a recognized institution;
- Certificate in Leadership Course lasting not less than six (6) weeks from a recognized institution;
- Proficiency in computer applications;
- Demonstrated competence in work performance; and
- Fulfill the requirements of Chapter Six (6) of the Constitution.
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