Junior Account Manager at Mogo Finance

Mogo

  • Nairobi
  • Permanent
  • Full-time
  • 9 days ago
What you will do:
  • Account Management: Build and maintain strong, long-term relationships with assigned dealers and strategic partners.
  • Performance Monitoring: Track and analyze partner performance metrics, identify gaps, and lead improvement initiatives.
  • Problem Resolution: Act as the primary point of contact for partner issues, ensuring swift resolution and continuous satisfaction.
  • Market Intelligence: Gather market insights and feedback from partners to inform product, pricing, and go-to-market strategies.
  • Cross-functional Collaboration: Work closely with marketing, credit, operations, and product teams to ensure seamless partner experience and execution.
  • Reporting: Prepare regular reports on account performance
What you will need:
  • Bachelor's degree in Business, Sales, Marketing, or a related field.
  • Minimum 3 years of experience in account management, B2B sales, or partner management, preferably in fintech, telecom, or consumer electronics.
  • Experience in smartphone financing, digital lending, or BNPL business models
  • Strong understanding of dealer/distributor ecosystems in Kenya
  • Proven track record of achieving sales targets and managing strategic accounts.
  • Excellent communication, negotiation, and relationship-building skills.
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