Senior Officer, Identity & Access Management at Save the Children

Save the Children View all jobs

  • Kenya
  • Permanent
  • Full-time
  • 1 month ago
The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children’s rights, provides relief and helps support children in developing countriesSenior Officer, Identity & Access ManagementPrincipal Accountabilities
  • Execute user identity lifecycle activities, including onboarding, offboarding, and access modifications in alignment with SCI standards.
  • Provide first-line to mid-level troubleshooting for identity-related issues (authentication failures, MFA prompts, access errors, basic conditional access behaviors).
  • Manage identity constructs in Azure AD/Entra ID (security groups, role assignments, MFA settings, user attributes).
  • Monitor identity systems for anomalies, risky logins, failed authentications, spam-related alerts, and escalation as required.
  • Support Senior IAM Administrator with operational tasks, including MFA rollouts, access reviews, SSO integrations, identity hygiene improvements, and conditional access reviews.
  • Contribute to IAM documentation, ensuring SOPs remain accurate and aligned with global team guidelines.
  • Assist with testing and implementation of identity and infrastructure changes following SCI change management processes.
  • Help coordinate and escalate Microsoft Support cases when required.
  • Uphold security, compliance, and governance principles across all identity operations.
Experience and SkillsEssential
  • Foundational understanding or basic proficiency in IT support, systems administration, or identity operations.
  • Understanding of Active Directory principles (users, groups, OU basics).
  • Familiarity with Azure AD/Entra ID and Microsoft 365 administration fundamentals.
  • Basic understanding of MFA concepts and conditional access fundamentals.
  • Ability to follow procedures, logically troubleshoot issues, and document processes clearly.
  • Strong communication skills, customer-focused mindset, and willingness to learn.
  • Exposure to SSO concepts and authentication workflows.
  • Desirable
  • Basic PowerShell knowledge for operational support tasks.
  • Exposure to cloud IAM platforms (Azure AD, etc.).
  • Understanding of ITIL principles (incidents, changes, requests).
  • Experience with Intune, Autopilot, conditional access reviews, or device identity concepts.
  • Experience working in an automated or cloud native environment.
Desirable
  • Basic PowerShell knowledge for operational support tasks.
  • Exposure to cloud IAM platforms (Azure AD, etc.).
  • Understanding of ITIL principles (incidents, changes, requests).
  • Experience with Intune, Autopilot, conditional access reviews, or device identity concepts.
  • Experience working in an automated or cloud native environment.
Education and QualificationsEssential
  • Relevant Microsoft training/certification (eg, Azure Fundamentals, Microsoft 365 Fundamentals) or equivalent hands-on exposure.
Desirable
  • Progress toward Microsoft Associate certifications (eg, Identity and Access Administrator).
  • IT-related diploma, degree, or professional course.
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