Senior Operations Officer Job Forty Nine
- Kenya
- Permanent
- Full-time
- Oversee day-to-day operations of multiple branches, ensuring consistency and efficiency.
- Develop, implement, and monitor operational policies and procedures in line with company strategy.
- Supervise and support branch managers to ensure smooth loan processing and excellent client service.
- Monitor performance metrics and prepare regular operational reports for senior management.
- Ensure compliance with regulatory requirements and internal risk management policies.
- Identify areas for process improvement and lead initiatives to enhance productivity and customer satisfaction.
- Coordinate training and development programs for operations and branch staff.
- Manage resource allocation to support business growth and expansion.
- Bachelor's degree in Business Administration, Finance, Operations Management, or a related field (Master's preferred).
- Minimum of [3+] years' experience in operations management, branch management, or financial service management.
- Proven ability to manage people and processes.
- Proven leadership and branch operations skills.
- Excellent analytical, problem-solving, and decision-making abilities.
- Knowledge of lending operations, compliance, and risk management practices.
- Strong communication and interpersonal skills.
- Competitive salary and performance-based incentives.
- Opportunities for professional growth and career development.
- A dynamic and supportive work environment.
Corporate Staffing