Personal Assistant (PA) & Marketing Officer

Aga Khan Development Network View all jobs

  • Kenya
  • Permanent
  • Full-time
  • 1 day ago
SectorSocial DevelopmentAbout the AgencyThe Aga Khan Education Services ( ) is one of the largest private, not-for-profit, non-denominational educational networks in the Global South. AKES currently operates over 190 pre-primary, primary, secondary and higher secondary schools and more than 100 non-formal education programmes in diverse geographic locations in Afghanistan, Bangladesh, India, Kenya, Kyrgyzstan, Pakistan, Tajikistan, Tanzania, Uganda and the United Arab Emirates. Most schools offer their respective country's national curricula, with some schools in East Africa and Bangladesh also offering the International Baccalaureate (IB) and the International General Certificate of Secondary Education (IGCSE). AKES employs over 6,500 teachers and staff and educates over 104,700 students.AutoReqId4751BRAgencyAga Khan Education ServicesSalarySalary and package to attract the best candidateRegionEastern AfricaThe requirementsQualifications and Experience
  • Bachelor's degree in Administration, Communications, Management or a related field.
  • Minimum of 2 years of proven experience in an administrative or assistant role.
  • Experience in an educational setting is preferred.
  • Basic working knowledge of Microsoft Office and Google Suite applications.
  • Strong command of written and spoken English.
  • Competence in record-keeping, data management and file systems.
The positionWe are seeking to fill the below posts at The Aga Khan Nursery School, Kisumu which offers Competency Based Curriculum (CBC) from Playgroup (2.5-year-olds) to PP2 (6-year-olds) and keen on academic excellence and the development of Learners skills at an early age.
Positions: * Personal Assistant (PA) & Marketing Officer
Role Summary
The Personal Assistant provides administrative support to the Headteacher while serving as the first point of contact for parents, staff and visitors. The role also includes supporting school marketing and events logistics. This position requires an organized, detail-oriented and personable individual who can represent the school positively and maintain confidentiality at all times.Key Responsibilities
1. Front Office & Administration
  • Receive parents and visitors, directing them to the relevant personnel with professionalism and courtesy.
  • Effectively handle telephone requests on behalf of callers or the school, ensuring accurate and timely responses.
  • Provide the highest standard of customer care to parents and visitors, upholding the school's image at all times.
  • Ensure safety procedures are followed by issuing passes and lanyards to all visitors and maintaining accurate visitor sign-in records.
  • Assist with filing, photocopying and circulation of correspondence as required.
  • Provide administrative assistance to staff as needed.
  • Support the Headteacher with scheduling, follow-ups and preparation of basic documents.
  • Act as a liaison between the school and the HR Department.
  • Ensure the reception area remains tidy and welcoming.
2. Marketing & Enrollment Support
  • Inquiry Handling: Facilitate the initial inquiry process by sharing school brochures and relevant information with prospective parents to support enrollment growth.
  • Content Gathering: Help identify and collect highlights, photos, and stories from school activities for use by the marketing team.
  • Collateral Maintenance: Monitor and replenish marketing materials, brochures, and branding displays in the reception area to ensure they are well-presented.
  • Visit Coordination: Facilitate school tours for prospective families, providing a professional first point of contact.
  • Data Tracking: Assist in compiling enrollment inquiries and visitor feedback to help the school leadership identify marketing trends.
3. Communications & Event Logistics
  • Parental Outreach: Support the communication process with parents regarding school life, ensuring all messaging is consistent with the school's professional tone.
  • Information Distribution: Coordinate the timely distribution of newsletters, announcements, and notices across various school channels.
  • Event Support: Provide logistical and on-ground support for the coordination of weekend and holiday school events, Open Days, and activities.
  • Digital Updates: Assist in the preparation and posting of approved announcements or event recaps for school noticeboards and digital platforms.

Aga Khan Development Network