Business Development Lead M/F at AGL- Africa Global Logistics

AGL- Africa Global Logistics

  • Kenya
  • Permanent
  • Full-time
  • 2 months ago
AGL (Africa Global Logistics), the reference multimodal logistics operator in Africa, is part of the MSC family. With 23,000 employees in 50 countries, the company connects Africa to Africa and to the rest of the world. AGL relies on its 250 subsidiaries in Africa, Haiti, Timor and Indonesia to provide port, ocean, logistics and railway solutions.Business Development Lead M/FSales Performance
  • Implementation of sales plan, based on overall business objectives and strategy and following up of performance including corrective actions as needed to achieve the objectives.
  • Develop and apply pricing structures for key customers and perform negotiations on contracts and conditions with key customers.
  • Analyze and suggest strategies to react to changing business trends.
  • Conduct client visits based on target prospects.
Customer Service
  • Determine the crucial needs of key clients and communicate this to the operations supervisors to ensure the customer will receive first-class customer care and service.
  • Lead the freight forwarding and order processing activity based on freight rate purchases and service agreements with shipping lines, airlines and international partner offices.
  • Conduct half year customer satisfaction surveys and seek for necessary improvements for key accounts
  • Participate to the monthly account reviews.
  • Analyze and profile client accounts based on performance, value, potential and generate periodic reports.
  • Generate monthly sales operations reports for submission and consultative review with management.
  • Keep Management updated on customer needs and relevant market intelligence.
Profile
  • Degree in Marketing or related fields
  • Clearing and Forwarding knowledge
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