Field Coordinator - Kenya

• Participate in field agents recruitment; select, assign, schedule, coach, counsel and discipline employees.
• Management of field agents
• Conducting field agents training.
• Assisting in client training/mobilization/workshops
• Management and support for crop cut exercises.
• Management support for yield index insurance payouts, if necessary.
• Data collection and data management: that is, refining the study design and survey instruments, overseeing and monitoring data collection exercises using the Business Intelligence dashboard and assisting with data quality queries.
• Coordination with client field staff and insurance auditors.
• Escalating issues experienced in the field.
• Help to go to the field to diagnose issues when required.
• Help set project budgets, record keeping for expenses and reconciliation against the budget for each project.
• Help with internal data audits when required
• Handling and resolving customer complaints from farmers and stakeholders as needed
• Assisting in product launches when required.
• Identify good performers, and transparently and honestly reports on non-performing staff
• Clear and consistent communication up and down the reporting lines.
• Any other duties as requested by management

• A BSc degree in Project Management, Agricultural Economics, Agribusiness or a degree in Business/ management related field.
• 2+ years of experience working with clients, project teams, farmers, field teams and agro dealers.
• You are located in one of these locations; Narok, Bomet, Kericho, Nakuru, Migori, Bungoma, Kakamega, Trans Nzoia, West Pokot, Uasin Gishu, Elgeyo Marakwet and Nandi
• Experience in data collection and data management.
• Skills to interact with clients, farmers, field teams and agro dealers.
• Ability to work independently in a multi-disciplinary, multi-institutional, and multicultural environment
• Excellent communication and organizational skills
• Intermediate Excel skills is an added advantage

• Our team is deeply field based. We hire from the areas that we are working, rather than focusing on hiring only from capital cities or major metropolitan areas.
• The individuals best suited for these positions are those who are comfortable speaking in relevant local languages and moving around rural areas.
• Everyone needs to be able to work “on the go”: staff are expected to call into conference calls multiple times a week, and to submit communications on email and other mediums throughout the week. While it is difficult to keep a phone and other devices charged while working in rural areas, the best employees plan their movements well enough to ensure being in contact at the right times.

Pula