Field Coordinator – Kenya at Pula
Pula
- Nairobi
- Permanent
- Full-time
- Participate in field agents recruitment; select, assign, schedule, coach, counsel and discipline employees.
- Management of field agents
- Conducting field agents training.
- Assisting in client training/mobilization/workshops
- Management and support for crop cut exercises.
- Management support for yield index insurance payouts, if necessary.
- Data collection and data management: that is, refining the study design and survey instruments, overseeing and monitoring data collection exercises using the Business Intelligence dashboard and assisting with data quality queries.
- Coordination with client field staff and insurance auditors.
- Escalating issues experienced in the field.
- Help to go to the field to diagnose issues when required.
- Help set project budgets, record keeping for expenses and reconciliation against the budget for each project.
- Help with internal data audits when required
- Handling and resolving customer complaints from farmers and stakeholders as needed
- Assisting in product launches when required.
- Identify good performers, and transparently and honestly reports on non-performing staff
- Clear and consistent communication up and down the reporting lines.
- Any other duties as requested by management
- A BSc degree in Project Management, Agricultural Economics, Agribusiness or a degree in Business/ management related field.
- 2+ years of experience working with clients, project teams, farmers, field teams and agro dealers.
- You are located in one of these locations; Narok, Bomet, Kericho, Nakuru, Migori, Bungoma, Kakamega, Trans Nzoia, West Pokot, Uasin Gishu, Elgeyo Marakwet and Nandi
- Experience in data collection and data management.
- Skills to interact with clients, farmers, field teams and agro dealers.
- Ability to work independently in a multi-disciplinary, multi-institutional, and multicultural environment
- Excellent communication and organizational skills
- Intermediate Excel skills is an added advantage
- Our team is deeply field based. We hire from the areas that we are working, rather than focusing on hiring only from capital cities or major metropolitan areas.
- The individuals best suited for these positions are those who are comfortable speaking in relevant local languages and moving around rural areas.
- Everyone needs to be able to work “on the go”: staff are expected to call into conference calls multiple times a week, and to submit communications on email and other mediums throughout the week. While it is difficult to keep a phone and other devices charged while working in rural areas, the best employees plan their movements well enough to ensure being in contact at the right times.
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