Purchasing, Sales & Marketing - Sales Representative / Delegate M/F
- Kenya
- Permanent
- Full-time
We must constantly fi nd the most efficient mobility solutions for the greatest number of people.
Wherever we operate, we need to move from selling vehicles to providing mobility solutions for everyone.Our Offer includes the complete automotive offering , including, two-wheelers, marine engines,coaches, lorries, handling equipment, tyres and spare parts.Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.We looking for a Purchasing, Sales & Marketing - Sales Representative / Delegate M/F based : KenyaJob description:Job PurposeTto increase the sales of MB buses in the market through customer visits, cold calls, proper reporting and having close collaboration with the dealer and financial institutionsยท Operational Responsibilities;1. Sale of new units Mercedes Benz Bus or any other brands the company may introduce2. Efficient use of SSI, AKIDA, product knowledge, e-learning and CAP3. Procure LPO or payments of new sales deals4. Attend to showroom traffic5. Attend to company events as and when required within and outside Nairobi6. Achieve monthly sales target7. Prepare and present quotations to prospective customers, keeping within authorised discounts8. Delivery of new vehicles to customers9. Collect market information on market trends and shift to assist in accurate ordering of new models and update our database10. Submit activity report to the head of sales on daily basis11. Conduct daily field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making12. Actively follow-up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales13. Prepare quotations in a timely manner in line with CFAO guidelines to assist close sales in a timely manner14. Create sales orders to facilitate timely invoicing15. Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans16. Maintain regular contact with clients to promote retention and generate referrals and new business opportunities17. Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensue customer satisfaction and retention18 Advise clients on finance packages available and agreed upon in the MOU's and assist the clients in filling the required documentation to ensure the sales deals are closed
19. Liaise with finance department to ensure payment terms are clearly agreed and communicated to the customer
20. Follow-up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner to enhance customer satisfaction and retention
21. Actively participate in promotional and customer training activities to market the company products and services
22. Provide information to management and the marketing team on market intelligence to assist to gather information required to develop aggressive marketing and sales strategies for the CFAO brands
23 Submit accurate daily/ weekly deliveries and order intake data to the Head of Sales to keep track of the monthly sales targets as per the budget
24 Support in the unit ordering process to ensure optimal stock holding at all times
25. Liaise with pre-owned vehicles section on evaluation and validation of customer vehicles trade-ins requests26. Assist customers in filing government tax documentation eg Advance tax, transfer formProfil request:Minimum level of Academic and Professional qualification requiredDegree or Diploma in sales and marketing or other relevant fieldMinimum level of experience required3 years working experience in sales with an added advantageCOMPETENCIESTechnicalProficient in Microsoft Office Application/ Computer LiteracyProduct knowledge i.e. vehicle specificationsBasic competitor information e.g. competing brandsKnowledge in professional standardsFunctionalWriting skillsDriving skillsPresentation skillsBehavioralExcellent customer service skillsExcellent interpersonal skillsPleasant and outgoing personalityStrong negotiating and influencing skillsExcellent presentation skills and communication skills (written and spoken)A team player with a go-getter attitude to meet sales targetsAbility to work under pressure with minimal supervisionOrganizational skills