Business Analyst - Manager at Equity Bank Kenya
Equity Bank
- Nairobi
- Permanent
- Full-time
- Collaborate with project sponsors to determine project scope and vision
- Clearly identify project stakeholders and establish user classes, as well as their characteristics
- Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
- Identify and establish scope parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics
- Work with stakeholders and project team to prioritize elicited requirements
- Research, review and analyze the effectiveness and efficiency of existing requirements- gathering processes and develop strategies for enhancing or further leveraging these processes.
- Maintain an understanding of business processes and their IT needs
- Maintain an awareness of current and emerging technologies
- Identify opportunities where business objectives can be met by using IT
- Provide Business Units/Subsidiaries with advice, guidance and assistance in the identification, selection, testing, and analysis of IT Services’ capabilities
- Work with users to define the details of their requirements in terms of functionality and performance
- Support introduction of new services § Proactive identification of value-adding IT business solution for the business units/domains
- Ensure business requests align with IT strategy and recommend IT solution that will maximize influence and business process improvements
- Draw out business prioritization process – assist in making the case for funding and supporting stakeholder discussion leading to approval
- Represent specific business user constituencies in ensuring that realistic but robust requirements are submitted
- Facilitate understanding of specific requirements and adequate packaging of service for represented Business/Subsidiaries
- Monitor overall application and functionality build, ensuring requirements are implemented § Manage key stakeholders in IT and business to ensure tight alignment of IT initiatives with the business objectives
- Coordinate communication strategies with end-users and business community
- Establish (with Business & Technical solutions) the best technical support to deliver cost-effective solution satisfying the business requirements and needs
- Monitor specific functionality build, ensuring requirements, budget and calendar are respected
- Support on acceptance and user testing
- Voice concerns and/or satisfaction on the user community with IT Service effectively creating a continuous improvement circle
- Develop and manage relationships with business and subsidiary management and assist all levels within the business area to define their overall business requirements
- First degree in Business or ICT related discipline from a recognized university
- Certified Business Analysis Professional (CBAP) certification is desirable
- MBA is an added advantage
- Knowledge of a mainstream project methodologies and frameworks (e.g. Agile, SAFe, Scrum, Prince2 etc.)
- Minimum 3 years as a Business Analyst or a Process Analyst
- Business Analysis
- Financial services industry knowledge
- Benefit/Value assessment
- Customer service
- Decision making
- Problem solving
- Relationship development
- Requirement specification
- Business technology application
- Excellent written and oral communication skills
- Excellent interpersonal skills
- Excellent analytical and problem-solving skills
- Excellent negotiation skills
- Strong leadership, people management and supervisory skills
- Ability to make sound and logical judgements
- Demonstrate leadership and personnel/project management skills
- Good understanding of the organization’s goal and objectives
- Able to conduct research into issues and products as required
Myjobmag