Loans (Relationship) Officer Job Brites Management

Kenya
Permanent
Full-time

1 day ago
Apply easily

Develop and maintain strong relationships with existing clients to ensure their satisfaction and retention.
Proactively engage with potential clients to expand the loan portfolio.
Provide personalized financial solutions tailored to clients’ needs.
Assess loan applications by gathering necessary documentation, verifying information, and conducting preliminary assessments.
Recommend and facilitate loan approvals based on established guidelines and risk assessments.
Ensure timely disbursement and follow-up on loans, monitoring repayment schedules.
Actively market and promote the institution’s loan products to increase market penetration and client base.
Meet monthly sales and loan disbursement targets set by the organization.
Educate clients on the various loan products and services offered, explaining terms and conditions.
Provide excellent customer service, addressing inquiries and resolving issues efficiently.
Advise clients on best financial practices, including repayment strategies, loan options, and related services.
Handle loan repayments and resolve any delinquency issues promptly.
Ensure compliance with internal policies, regulatory requirements, and industry standards.
Identify and mitigate potential risks in loan applications and client management.
Assist in the preparation of reports on loan performance and any risks related to clients.

Key Requirement Skills And Qualification

Certificate or Diploma in any field.
At least 1 year experience as a loans or Relationship officer in a Sacco, MFI or Bank
Strong communication and interpersonal skills, with the ability to build and maintain relationships.
Good understanding of loan products, financial services, and credit assessments.
Ability to work independently and meet set targets.
Proficiency in Microsoft Office applications.

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