Import & Export Officer at CDL Human Resource

• Import & Export Operations
• Coordinate all import shipments from order placement to final delivery.
• Liaise with suppliers, shipping lines, freight forwarders, and clearing agents to ensure timely clearance.
• Ensure full compliance with KRA Customs (iCMS), KEBS, PVOC, Port Health, KEPHIS, and all regulatory bodies.
• Track shipments and provide updated ETAs to relevant departments.
• Documentation & Compliance
• Prepare and verify import/export documents including invoices, packing lists, BL/AWB, and certificates of origin.
• Review customs entries for correct HS code classification, valuation, duty, and tax application.
• Maintain proper documentation for audits, compliance checks, and internal controls.
• Costing, Pricing & Product Mix Management
• Perform accurate landed cost calculations for imported goods.
• Support management in setting product prices and discounts based on landed cost, competitor analysis, and margin targets.
• Analyze the product mix to identify high-margin, fast-moving, low-margin, and slow-moving SKUs.
• Evaluate the impact of import-related expenses (freight, duty, handling, port fees, demurrage, storage, forex fluctuations) on pricing decisions.
• Recommend sourcing or pricing adjustments to maintain competitiveness.
• Provide detailed category performance analysis—revenue, margins, volume, and stock turnover.
• Inventory & Supplier Management
• Maintain optimal inventory levels and prevent stock outs or overstocking of imported goods.
• Work with procurement and warehouse teams to manage inbound stock.
• Negotiate with service providers (freight forwarders, clearing agents, shipping lines) for competitive terms.
• Monitor supplier performance, import lead times, and cost variances.
• Financial & Operational Reporting
• Prepare and share monthly reports on landed costs, import expenses, duty payments, and stock position.
• Provide insights on cost drivers and improvement opportunities.
• Support audit processes with accurate documentation.
• Track and report monthly category KPIs and performance against targets.

• Bachelor’s degree in Supply Chain Management, Procurement, International Trade, or related field.
• 2–3 years’ experience in import/export operations, preferably in retail, FMCG, or manufacturing.
• Strong knowledge of Kenyan customs processes, iCMS, HS codes, tariffs, and regulatory requirements.
• Experience in landed cost calculations and supporting product pricing decisions.
• Advanced knowledge of product mix analysis, including category performance, margin evaluation, stock turnover, and pricing impact.
• IT proficiency: Advanced Excel, Word, PowerPoint.
• ERP knowledge – intermediate level.

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