Sales Office Admin Job IKA

Kenya
Permanent
Full-time

2 days ago

We are seeking an experienced and highly motivated Sales Office Administrator to join our team. As the Central point of contact for both internal and external customers, you will be responsible for providing excellent customer service and support, handling inquiries, creating offers, and managing the administration and maintenance of end customer data.Responsibilities

Serve as the central point of contact for internal and external customer support
Handle incoming customer inquiries regarding product information, pricing, and availability
Prepare quotations and respond to technical customer requests
Manage complete order processing from receipt to delivery and invoicing
Maintain customer data and prepare sales reports
Ensure accurate and timely quote processing (within 24 hours)
Provide daily support to account managers, distributors, direct customers, and service technicians
Assist in organizing and participating in exhibitions, seminars, and promotional activities
Oversee daily office operations

Requirements

Degree in Business Administration or a related field
Several years of experience in sales support or customer service
Commitment to delivering excellent service to customers and distributors
Business development awareness in a growing organization
Proficient in English (spoken and written)
Experienced with SAP and MS Office

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