Social Media Officer at Morsan HR Consulting
Morsan HR Consulting
- Nairobi
- Permanent
- Full-time
- Manage and maintain the clinic’s social media profiles across all their social media platforms.
- Monitor and analyze performance metrics to inform strategy and optimize engagement.
- Respond promptly and professionally to comments, questions, and direct messages, fostering trust and positive relationships with patients.
- Implement strategies to grow and strengthen the clinic’s online community.
- Network with influencers and community leaders to enhance brand credibility.
- Develop reports tracking engagement, reach, and effectiveness of initiatives.
- Provide insights and recommendations for continuous improvement.
- Stay updated with healthcare industry trends, digital tools, and best practices to refine strategies.
- Collaborate with the clinic’s management team to align content with healthcare goals and patient needs.
- Conduct research on digital health trends to generate optimized content.
- Develop engaging, informative, and creative content including reels, stories, and interactive posts.
- Be available to cover clinic events, weekend activations, and special campaigns, capturing images and videos for content creation.
- Conceptualize and share a content bank of fresh ideas to boost engagement.
- Create and maintain a content schedule based on strategic plans.
- Work with the production team to deliver visually appealing, patient-centered content.
- Proofread and edit content to ensure accuracy, clarity, and consistency with brand voice.
- Ensure compliance with copyright, privacy laws, and ethical standards.
- Participate in brainstorming sessions and contribute innovative ideas for campaigns.
- Bachelor’s degree in Communications, Marketing, Journalism, or a related field.
- Proven experience as a Content Creator, Social Media Manager, or similar role.
- Excellent writing, editing, and communication skills with strong attention to detail.
- Strong understanding of social media platforms, algorithms, and best practices.
- Experience with social media management tools (Agora Pulse, Hootsuite, Buffer, Sprout Social).
- Familiarity with content management systems (CMS).
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere) or other design/video editing tools.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
- Creative thinker with problem-solving skills and a growth mindset.
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