Credit Control Officer Job Brites Management
- Kenya
- Permanent
- Full-time
- Ensure monthly revenue collection targets are consistently achieved to support both operational needs and capital investments.
- Oversee the billing process to ensure accurate and timely revenue capture in accordance with hospital policies and applicable contracts.
- Manage and monitor all receivables, ensuring timely follow-ups and effective aging control of outstanding debts.
- Reconcile accounts regularly and issue accurate client statements and official letters as per policy.
- Act as a primary contact for debtors, handling inquiries professionally to maintain strong working relationships.
- Investigate and resolve billing disputes with patients, corporate clients, and insurance companies in a timely and diplomatic manner.
- Collaborate with management to negotiate and enforce payment terms, ensuring strict adherence to agreed-upon conditions.
- Foster a culture of service excellence by providing responsive support and identifying opportunities for process improvement.
- Analyze payment trends and recommend proactive strategies to minimize the risk of bad debts and improve collection performance.
- Degree in Commerce (Finance, Accounting) or a related field
- Certified Public Accountant (CPA-K), ACCA, or Certified Credit Professional (CCP)
- Minimum of 5 years' experience, including at least 2 years in a Credit Control role
- Previous experience in a busy hospital setting is highly preferred
- Registered member of the Institute of Certified Public Accountants of Kenya (ICPAK)
- In-depth knowledge of credit management and financial regulations (including IFRS and local tax laws)
- Strong leadership, negotiation, and decision-making skills
Corporate Staffing