Senior Manager- Consumer Products and Propositions at Safaricom Kenya

Safaricom

  • Kenya
  • Permanent
  • Full-time
  • 1 month ago
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.Senior Manager- Consumer Products and PropositionsJob Responsibilities
  • Health and Safety
  • Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
  • All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions
  • Commercial Strategy and Planning
  • Ensure that the commercial strategy is implemented in alignment with overall tribe strategy, market needs and requirements. Responsible for gaining leadership in the market segment in Kenya.
  • Revenue and Profitability Management
  • To monitor pricing strategies, margins and cost structures to maximize profitability
  • Customer and Market Insights
  • To analyze and generate insights from customer behavior, market trends, competitor activity to develop strategic value propositions and Go-To-Market strategies that will enable Safaricom drive acquisition, usage and retention of Customers, while gaining on key consideration, usage and affinity brand metrics specific to the segment and products.
  • Partner and Stakeholder Management
  • To Build and manage strategic partnerships with partners, enterprises and regulator while collaborating cross-functionally with finance, marketing, product, and technical teams.
  • Leadership and Team Development
  • To Lead, coach, and develop a high-performing team managed though set performance targets to ensure KPI achievement.
Qualifications
  • Must have technical / professional qualifications:
  • Relevant undergraduate degree. A master's degree is beneficial.
  • At least 8 years working experience in the Financial Services Sector, Mobile money and Telco sector business models with a focus on strategy development, product management, product marketing, pricing and analytics etc.
  • Highly developed communication skills and ability to manage and champion strategy positions up to Executive levels.
  • Critical competencies for success
  • Experience in preparation of budgets and forecasts in a large company
  • Financial modelling experience, preferably in Excel
  • Demonstrated ability to analyze the financial services competitive environment through market trends, market intelligence and providing insights for response to the findings
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