Finance & Operations Manager 2025
- Nairobi
- Permanent
- Full-time
Build expertise in areas that matter to you. Become a global development leader.ABOUT DALBERG DATA INSIGHTSWe are seeing an increasing gap in awareness and adoption of AI in Low- and Middle-Income Countries (LMICs), which can lead to long-term and irreversible digital divide between LMICs and High-Income Countries. At Dalberg Data Insights, we democratize AI access for impactful organizations by:1. Designing AI/data strategies and solutions
2. Providing AI literacy training to our clients and partners
3. Piloting AI/data solutions
4. Consulting on Responsible AI practices
5. Developing & scaling advanced AI analysts and advisors, aia2, designed to transform data into actionable insights.For example, we have built an AI platform called augment.impact, which enables us to efficiently build AI analysts and advisors, aia2, so they can easily analyze and interpret data for greater productivity and impact.Dalberg Data Insights is the AI and Data Science entity of the Dalberg Group. We are a global group working to build a more inclusive and sustainable world where all people, everywhere, can reach their full potential. Comprised of Dalberg Advisors, Dalberg Data Insights, Dalberg Design, Dalberg Media, and Dalberg Research, our businesses approach problems differently and work together to create impact on a scale. Established in 2001 by experienced private sector consultants, Dalberg operates from 29 worldwide locations. For more information, please visit .ABOUT YOUYou bring clarity to complexity, pairing financial discipline with operational judgment to keep a growing organization running smoothly. You design robust processes, strengthen internal controls, and translate workflows across budgeting, reporting, payroll, and compliance into dependable, audit-ready execution. You are proactive, detail-driven, and discreet, with strong ownership of outcomes and sound handling of sensitive information. You collaborate confidently across leadership, vendors, and teams, communicating crisply and keeping stakeholders aligned in multicultural settings. You continuously improve systems by documenting standards and spotting pragmatic opportunities to streamline and scale what works.KEY RESPONSIBILITIES
- Finance Leadership
- Oversee financial systems, starting with managing transactions in Notion and leading a full migration to QuickBooks.
- Lead expense tracking, vendor payments, and invoice processing.
- Ensure timely and accurate bank reconciliations and financial reporting.
- Manage payroll processing (currently outsourced) and prepare for bringing it in-house.
- Collaborate with accounting and audit partners to ensure statutory and tax compliance.
- Prepare and submit four quarterly compliance reports to the Special Economic Zone Authority (SEZA), ensuring timely annual license renewal.
- Contract & Vendor Management
- Develop, manage, and maintain contracts with clients, suppliers, and vendors - including keeping templates up to date, drafting tailored agreements for specific engagements, and generating payment schedules and deliverable timelines directly from those contracts.
- Ensure all contracts are systematically stored, tracked, and monitored for compliance, renewals, and performance obligations.
- Manage relationships with vendors, service providers, and contractors to ensure contract compliance, service quality, and timely payments.
- Oversee payroll for employees and contractors, including KRA fi lings and statutory compliance, in collaboration with partners such as MGN and the landlord, Two Rivers International Finance and Innovation Centre (TRIFIC).
- Maintain accurate, current records for vendors and contractors, including contracts, payment schedules, and performance data.
- People Operations
- Oversee preboarding, onboarding, and offboarding programs to ensure smooth integration for new hires and seamless transitions for departures, including systems access, documentation, and role handovers.
- Coordinate contract renewals for employees and contractors.
- Maintain accurate employee/contractor records and ensure compliance with employment regulations.
- Draft, review, and update People-related templates, policies, and process documentation.
- Operational Oversight & Coordination
- Serve as the central point of contact for cross-functional operational matters.
- Ensure coordination between finance, people operations, and leadership teams.
- Support organizational planning, compliance reviews, and internal audits.
- Systems & Process Development
- Design and improve finance, people, and operational workflows for efficiency and scalability.
- Document processes for training and institutional knowledge.
- Identify opportunities for automation and tool adoption to strengthen operations.
- Minimum Qualifications:
- Bachelor's degree in Accounting, Finance, Business Administration, or related field.
- 4-6 years of progressively responsible experience in finance, operations, or People/HR administration.
- Proven experience with QuickBooks and strong proficiency in Excel/Google Sheets.
- Understanding of Kenyan payroll regulations, tax compliance, and vendor management.
- Experience managing People/HR processes, contracts, and compliance requirements.
- Knowledge of Notion is an advantage; must be a quick learner, able to adapt to new systems and tools.
- Personal Attributes:
- Strategic mindset with exceptional attention to detail and the ability to balance big-picture thinking with hands-on execution.
- Strong organizational and time management skills, with a track record of delivering results under competing priorities.
- Confident and clear communicator, skilled at building trust and fostering collaboration across teams and stakeholders.
- Proactive leader who takes initiative, anticipates challenges, and drives solutions with ownership and accountability.
- Unwavering commitment to accuracy, integrity, and confidentiality in all aspects of finance, people, and operations management.
- COMMITMENT 2: We commit to delivering regular training for all staff (including leadership) on how to engender inclusive workplaces and mitigate unconscious bias.
- COMMITMENT 3: We commit to addressing imbalances in how power and privilege are formally distributed and informally exercised across the firm.