Business Intelligence and Analytics Manager at 4G Capital

4G Capital

  • Kenya
  • Permanent
  • Full-time
  • 27 days ago
4G Capital (4th Generation Capital) is Africa’s fastest fintech providing ethical credit services to those who require it most. We provide rapidly accessible and affordable unsecured loans with strict affordability criteria to prevent unmanageable debt. Our customers are mainly small businesses and entrepreneurs who use our credit to grow their businesses …Business Intelligence and Analytics Manager
  • As the Business Intelligence and Analytics Manager, you will play a central role in shaping strategy, operational efficiency, and innovation across the company. You'll lead a talented team of analysts and BI professionals, champion a culture of data-informed decision-making, and deliver insights that power our finance, product, operations, and growth functions.
Roles & Responsibilities
  • Leadership & Strategy
  • Define and lead the BI and analytics strategy aligned with 4G Capital's business objectives
  • Manage, coach, and inspire a high-performing team of analysts and BI professionals
  • Collaborate with senior leaders to identify priorities and develop data-driven solutions
  • Promote a data-first mindset across the organization
  • Analytics & Reporting
  • Oversee the development of dashboards, KPIs, and reports that drive insights across departments
  • Ensure accuracy, quality, and relevance of analytics deliverables
  • Conduct deep-dive analyses to uncover growth opportunities and performance bottlenecks
  • Pilots & Experimentation
  • Design and evaluate data-driven experiments (e.g., A/B tests) in partnership with product, marketing, and operations
  • Apply statistical rigor to ensure reliable and actionable outcomes
  • Translate findings into clear, scalable recommendations
  • Data Infrastructure & Governance
  • Collaborate with data engineering and IT to maintain robust, scalable data pipelines and tools
  • Champion data governance, security, and compliance standards
  • Ensure data accessibility, consistency, and documentation across the organization
  • BI Tools & Technology
  • Manage and optimize BI platforms (e.g., Power BI, Tableau, Looker)
  • Recommend and implement new tools as data needs evolve
  • Drive automation and self-service capabilities across departments
  • Stakeholder Engagement
  • Serve as the primary BI point of contact for business units
  • Present strategic insights to leadership and cross-functional teams in clear, actionable ways
  • Tailor reporting and analytics solutions to meet department-specific needs
What You'll Bring
  • Bachelor's degree in Data Science, Computer Science, Business Analytics, Economics, or related field (Master's preferred)
  • 5+ years' experience in BI or analytics, including 2+ years in a leadership role
  • Proven expertise in SQL and BI tools (Power BI, Looker, Tableau, etc.)
  • Solid knowledge of data warehousing, ETL processes, and cloud data platforms (e.g.,BigQuery, Snowflake, AWS, Azure)
  • Strong communication skills with a track record of influencing decisions through data
  • Exceptional analytical thinking and a practical, problem-solving mindset
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