Business Development Manager - ERP Retail Solution at Compulynx Ltd
- Nairobi
- Permanent
- Full-time
- Identify, qualify, and develop new business opportunities for Retail ERP Solutions across Kenya and the wider East African region.
- Achieve and exceed sales targets through strategic prospecting, pipeline management, and deal closure.
- Conduct market research to identify emerging retail trends, competitor activities, and client needs.
- Present compelling solution value propositions to retail clients (supermarkets, chain stores, distributors, and retail franchises).
- Lead negotiations and contract discussions to secure new business deals.
- Build and nurture strong, long-term relationships with key decision-makers in retail organizations.
- Understand client requirements, business pain points, and operational gaps to position the Retail ERP solution effectively.
- Ensure seamless handover of closed deals to the implementation and support teams for delivery.
- Act as the main point of contact for strategic accounts, ensuring customer satisfaction and repeat business.
- Work closely with the Pre-Sales team to tailor solution demonstrations and Proof of Concepts (POCs) to client needs.
- Collaborate with technical and product teams to align client requirements with product features and enhancements.
- Develop winning proposals, RFP responses, and sales presentations customized for retail clients.
- Drive penetration of CompuLynx Retail ERP into target sectors such as FMCG, supermarkets, wholesalers, and specialty stores.
- Contribute to the development and execution of go-to-market strategies and sales campaigns.
- Represent CompuLynx at trade shows, exhibitions, and industry networking events.
- Provide feedback to management on market dynamics, pricing strategies, and product positioning.
- Proven experience in selling ERP solutions, enterprise software, or technology solutions (preferably in the retail sector).
- Strong consultative selling and solution-based sales experience.
- Excellent proposal writing, presentation, and contract negotiation skills.
- Understanding of retail processes (inventory, POS, supply chain, finance, customer loyalty, etc.).
- Solid business acumen with ability to identify growth opportunities.
- Strong analytical, problem-solving, and strategic thinking skills.
- Proficiency in CRM tools and MS Office Suite.
- Excellent communication, interpersonal, and relationship management skills.
- High energy, self-driven, and results-oriented with a track record of meeting/exceeding targets.
- Ability to work independently as well as part of a collaborative team.
- Willingness to travel regionally as required.
- Achievement of quarterly and annual sales targets.
- Growth in market share for Retail ERP solutions.
- Number of new client acquisitions and successful deal closures.
- Customer retention, satisfaction, and upselling opportunities.
- Contribution to revenue growth and profitability.
- Bachelor’s degree in Business, IT, Marketing, or related field (MBA is an added advantage).
- Minimum of 5+ years’ experience in business development, sales, or account management in the technology/ERP/software sector.
- Demonstrated success in selling ERP or enterprise software solutions, preferably to retail or FMCG clients
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