Assistant Facilities Manager at JLL
JLL
- Kenya
- Permanent
- Full-time
- Manage the team providing first line soft services to the site(s), including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services
- Monitor and maintain office equipment and supplies
- Manage and maintain regular contact and meetings with relevant vendors – to report on issues, recommendations and cost estimates
- Weekly walk-round with the vendor cleaning manager ensuring cleaning quality standards are maintained
- Manage Trouble Ticket (Remedy) requests (helpdesk) – interface with internal customersand action queries promptly in line with service level agreements
- Manage daily health & safety issues - maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training
- Travel/Visitors' support - interface with locally approved hotels - assist Client global travel & hotel managers in information gathering and communicating up to date information to staff.
- Assist in the organizing of internal and external Client events
- Managing the quality of conferencing facilities
- Manage food and kitchen facilities - provide direction to housekeepers
- Raise purchase orders
- Manage Wiki pages and other communication channels for the site(s)
- Deputise / provide cover for Building Operations Engineer / Facilities Manager when appropriate
- Responsible for all other duties and tasks as assigned
- Knowledge of the Facilities/Office Services Coordinator role
- Previous experience of working within a in a high profile corporate environment
- Previous reception or hospitality experience
- Education: Diploma/degree level
- Problem solving skill
- Good decision making
- Excellent written/verbal communications
- Spreadsheet and word processing
- Customer focused
- Good inter-personal skills
- Assertive
- Attention to detail
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