Technical Operations Manager Job Active Consulting

Kenya
Permanent
Full-time

6 days ago
Apply easily

Our client in the water industry is seeking a dynamic and service-oriented Technical Operations Manager to oversee the planning, execution, and delivery of the company's core services including borehole drilling, waterproofing, and small-scale construction. The role requires strong leadership in field operations, project management, and team coordination, while also supporting the company's mission of expanding access to essential services within underserved communities.The ideal candidate will bring hands-on experience in managing infrastructure-related projects, coupled with a passion for quality service delivery and social impact.Key ResponsibilitiesProject Leadership & Execution

Oversee the full lifecycle of all service delivery projects from planning and resource allocation to execution and close-out.
Ensure all projects meet defined objectives in terms of timelines, cost efficiency, safety standards, and client satisfaction.
Develop project work plans, monitor progress through KPIs, and resolve operational challenges proactively.

Operational Oversight

Manage daily operations across all service lines, including borehole drilling, waterproofing, construction, and maintenance.
Standardize and document operational processes to ensure consistent, efficient service delivery across sites.
Oversee procurement, inventory, equipment usage, and maintenance schedules to support uninterrupted operations.

Team Management & Development

Lead, motivate, and supervise a multidisciplinary field team; set clear goals, conduct regular performance reviews, and provide continuous coaching.
Support recruitment, onboarding, and ongoing training to build technical and leadership capacity within the operations team.

Process Improvement & Quality Assurance

Identify gaps and implement improvements in project planning, execution, and reporting to increase effectiveness.
Establish quality control systems to ensure compliance with industry standards and internal benchmarks.

Client & Community Engagement

Serve as the key point of contact for clients and community partners during project execution.
Align projects with local needs and social impact goals; lead post-project reviews and impact assessments where applicable.

Financial & Resource Management

Develop, manage, and track operational budgets; ensure effective cost control and resource utilization across projects.
Collaborate with finance and procurement to ensure timely availability of project inputs and compliance with financial procedures.

Reporting & Strategic Input

Provide regular reports to the CEO and senior management on project status, risks, budgets, and team performance.
Contribute to the organization's strategic direction by recommending improvements, innovations, and new service opportunities.

Risk & Compliance Management

Monitor compliance with legal, environmental, and safety regulations across all service lines.
Anticipate risks and develop mitigation plans for operational, logistical, and community-related issues.

Qualifications

Bachelor's degree in Project Management, Civil/Water Engineering, Construction Management, or related technical field.
Minimum 5-7 years of experience managing service delivery projects, preferably in engineering, water access, or infrastructure sectors.
At least 3 years in a leadership or supervisory role, with proven ability to manage field-based teams and deliver results.
Familiarity with drilling operations, waterproofing techniques, and basic construction methods.
Strong project planning, organizational, and problem-solving skills.
Excellent interpersonal and stakeholder engagement abilities.
Experience working on mission-driven or community-centered projects is a strong advantage.

How to ApplyPlease send your CV with the subject Technical Operations Manager toShortlisting will be on a rolling basis. Only shortlisted candidates will be contacted.1.Tired of sending out CV's and hearing nothing back? Our recruitment and CV expert team will craft a professional, keyword-optimized CV that gets noticed by employers and A.I. screening tools. Land the Job you deserve. Consult Our Recruitment Team today. Get Interviews in 60 Days - Guarantee Offer.2. Get Hired by Top Employers in Kenya For Free.3.Advance your Skills By Learning A New Skill. Get Certified. Earn A Higher Salary.Related Jobs: , , ,How I Got a Job Through C.S.SGet A Job FasterProfessional CV Review & Writing ServiceIs Your CV Getting You Interviews? Stop Missing Interviews! Get Interviews in 60 Days - Guaranteed Offer from Our HR Team.

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