Relationship Officer Job Brisk Credit
- Nairobi
- Permanent
- Full-time
- Minimum of 1 year experience as a Loan Officer
- Diploma or Degree in a business-related course
- Strong interpersonal and communication skills with proven ability to meet targets and build client relationships
- Self-driven and results-oriented
- Must be willing to work in Nairobi, Rift Region and Central Region
- Marketing and Meeting with clients interested in taking out a loan and providing them with the necessary information to start the loan application process
- Achieving set disbursement new customer repeat loans and collection target
- Collecting the needed KYC documentation and assessing the clients & credit worthiness as per the business
- Calculating and analyzing the risk ratios of clients based on their credit score and financial history
- Leads collection categorizing and communicating your decision to both clients and management
- Setting up payment plans for clients explaining daily weekly or monthly installments interest rates and other costs
- Maintaining records of loan applications by using core banking system
- Managing repeat & top up clients by organizing follow-up meetings with clients
- Monitoring the progress of the loan repayments installments and relaying any concerns to the clients
- Ensuring that loan applications are in line with the company & SOP's policies
- as well as state laws and regulations
- Ensure customers are well trained on the product and any other training that the company would like to offer to the customer
- Ensure all Brisk customer are treated with dignity and all customer feedback either compliment or complaints are recorded
- Ensure personal hygiene of the highest level by being neat and well presentable while conducting any business on or behalf of Brisk.
Corporate Staffing