Digital, Branding & Customer Experience Manager at Africa Merchant Assurance Company ltd

Africa Merchant Assurance Company ltd

  • Kenya
  • Permanent
  • Full-time
  • 7 days ago
Africa Merchant Assurance Company ltd is a dynamic and well-established general insurance company, proudly serving the Kenyan market with innovation and a strong commitment to customer satisfaction. As a customer-focused and forward-thinking organization, we strive to deliver exceptional insurance solutions and experiences that positively impact the lives of…Digital, Branding & Customer Experience ManagerThe overall purpose of this job is to develop and implement strategies that enhance the company’s digital presence, strengthen the brand, and improve customer engagement.Qualifications:
  • Bachelor’s degree in Marketing, Communications, Business Administration, Public Relations, or a related field Professional certification in Digital Marketing, Customer Experience, or Brand Management
  • At least six (6) years of progressive experience in digital marketing, branding, and customer experience
Responsibilities:
  • Lead the development and execution of customer experience and marketing strategies
  • Oversee digital marketing activities across websites, blogs, email, and social media channels
  • Design and implement innovative marketing strategies to promote products and services
  • Drive customer acquisition and retention strategies in collaboration with Sales and Marketing.
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