Debt Collection Agent (Administration) at Mogo Finance
- Kenya
- Permanent
- Full-time
- Provide a successful organization of work tasks
- Know the specificity of the operations of the company and its structure
- Comply with all ethical standards and norms
- Accurately maintain the confidential information of the company and its customers
- Employee is responsible for a precise, timely and complete execution of tasks determined in this job description
- Organize and co-ordinate assignments of daily field assignments.
- Update of both internal and external field cases in the ERP system.
- Assist in the preparation of regularly scheduled field reports.
- Support of customers who visit the office on repossessed units in the yard and negotiating for payments.
- Submit and reconcile field expense reports
- Provide information to customers by answering questions and requests
- Generation of field letters in the system.
- Resolve daily administrative problems.
- Uploading photos of ads on websites - Jiji, car portal & Facebook
- Conduct external valuations
- Updating discounts on Jiji & car portal
- Create DCAC invoice
- Running of Auction & Announcing auction winners
- Any other duties assigned.
- Diploma/Degree in Business Administration or related field.
- Strong desire to learn along with professional drive
- Excellent communication and interpersonal skills.
- Strong analytical & problem-solving skills.
- Excellent computer skills
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili
Jobs in Kenya