Content Agent at HCS Affiliates Group

HCS Affiliates Group

  • Kenya
  • Permanent
  • Full-time
  • 1 month ago
HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.Content AgentOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Content Agent. He/she will be responsible for assisting current and new clients in activations and upgrades.Key Responsibilities
  • Checking mails for new activation assignments.
  • Working on completing the content for the activations assigned (store and menu creation)
  • In case of no new activations, content improvement check is done (checking the menus of already implemented stores to align everything to current standards)
  • Extra content related tasks that may arise from Finance, Commercial, Sales departments for improvements or corrections.
  • Checking if there's any priority in terms of on-boarding
  • Checking and calling one by one all the “suitable” partners and training the partners on how to operate their stores.
  • Giving support to partners with on-boarding issues (device not working, they have issues/questions with webapp, credentials not working etc.) reported on all internal channels and customer
  • Research industry-related topics
  • Create and distribute marketing copy to advertise our company and products
  • Identify customers' needs and recommend new topics
Requirements
  • Bachelor's Degree in marketing, or a similar/relevant field.
  • At least 1 years of related experience
  • Should have good MS Excel skills
  • Excellent organizational and time management skills.
  • Strong listening and communication skills.
  • The capacity to work independently and collaboratively.
  • Ability to work efficiently without compromising quality or accuracy.
Don't Keep Share!:

Jobs in Kenya