Operations Manager

Recours Four Kenya Consultants

  • Nairobi
  • Permanent
  • Full-time
  • 16 days ago
Company DescriptionThe Operations Manager will be responsible for overseeing the daily operations of the company, managing resources, improving operational processes, and ensuring compliance with company policies and industry regulations. This role requires a strategic thinker with strong leadership skills, attention to detail, and the ability to drive continuous improvement across all operational functions except business development and sales.Job DescriptionOperational Strategy & Leadership:Develop and implement operational strategies to support the company's growthand objectives.Provide leadership and direction to the operations team, fostering a culture ofexcellence and continuous improvement.​2.Process Improvement:Identify and implement process improvements to enhance operational efficiencyand effectiveness.Utilize data and analytics to monitor performance and drive decision-making.​3.Resource Management:Oversee resource allocation, including staffing, equipment, and materials, toensure optimal utilization.Manage relationships with suppliers and vendors, negotiating contracts andensuring timely delivery of goods and services.​4.Logistics & Supply Chain:Manage logistics and supply chain operations to ensure timely and cost-effectivedelivery of products.Optimize inventory management practices to minimize costs and maximizeefficiency.​5.Compliance & Risk Management:Ensure compliance with industry regulations, safety standards, and companypolicies.Identify and mitigate operational risks, implementing corrective actions as needed.​6.Facility Management:Oversee the maintenance and management of company facilities, ensuring a safeand productive work environment.Coordinate with facility management teams to address any operational issues.​7.Customer Service & Support:In close collaboration with the sales manager, ensure high levels of customersatisfaction by overseeing customer service operations and addressing any issues.Implement customer feedback mechanisms to drive improvements in servicedelivery.​8.Budgeting & Financial Management:Develop and manage operational budgets, ensuring cost control and financialaccountability.In close collaboration with the finance manager, monitor and report on operationalperformance against budget and financial targets.9.Team Development & Performance Management:Recruit, train, and develop operations staff, fostering a collaborative and high-performing team environment.Conduct regular performance reviews, providing feedback and coaching to teammembers.QualificationsBachelor's degree in Business Administration, Operations Management, or a related field.Master's degree preferred.∙Proven 3+ years' experience in an operations management role, preferably within therenewable energy or manufacturing industry.∙Strong leadership and team management skills.∙Excellent analytical and problem-solving abilities.∙Proficiency in operations management software and tools.∙Knowledge of industry regulations and compliance standards.∙Exceptional communication and interpersonal skills.∙Ability to manage multiple priorities and work under pressure.

Recours Four Kenya Consultants

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