East African Regional Sales Manager at Wilderness

Wilderness Safaris

  • Kenya
  • Permanent
  • Full-time
  • 2 months ago
We are dedicated to authentic, genuine service and delivering the warmest hospitality with passion. We are humble, generous and empathetic towards everyone within our collective, whether we are welcoming and hosting guests, working alongside colleagues or collaborating with partners, communities or governments. We are inclusive and have fun expanding the wor…East African Regional Sales ManagerResponsibilities:
  • Promote the company's existing brands (Wilderness, Governors' Camp Collection, Governors' Aviation, and Wayo Africa) while introducing new products to identified target markets.
  • Develop and execute annual sales strategies, including data analysis, budgeting, and performance monitoring, to ensure targets and goals are achieved.
  • Provide input and insights to support business growth objectives.
  • Identify market trends, analyze consumer behavior, and propose strategic improvements to maximize sales opportunities.
  • Conduct thorough market research and compile insightful reports to guide strategic decision-making.
  • Lead the creation and implementation of innovative sales campaigns and advertising initiatives.
  • Build and maintain strong relationships with key agents including both local and international agents. This should be done through regular visits and a proactive engagement.
  • Deliver compelling sales presentations and product sessions in collaboration with Wilderness, Wayo Africa, and Governors' Camp Collection teams.
  • Stay informed about industry developments by participating in conferences, workshops, and professional networks.
  • Leverage CRM systems to manage leads, monitor interactions, and maintain comprehensive records of client communications and sales activities.
  • Negotiate sales contracts, pricing, and terms with agents; prepare accurate proposals, quotes, and agreements in line with company policies when required.
  • Distribute annual contract rates and monitor their impact on sales performance.
  • Plan and conduct strategic agent visits both locally and in key source markets to foster relationships and promote offerings.
  • Manage agent partnerships effectively, ensuring long-term collaboration and mutual growth.
  • Host familiarization (FAM) trips for agents to enhance product knowledge and promote property experiences.
  • Working closely with the internal stakeholders. This includes but is not limited to the following: Managing Directors of Kenya, Tanzania and Rwanda; Travel Shop staff in Kenya, Tanzania and Rwanda; the greater sales team including external representatives and the greater marketing and digital team.
Candidate Profile
Qualifications
  • Bachelor's degree in Sales and Marketing, Business Administration, Mathematics, or a related field is advantageous.
  • Solid understanding of core principles and practices in sales and marketing.
Experience
  • 3-5 years of professional experience in sales or marketing roles, preferably within the travel, tourism, or hospitality sectors.
  • Previous experience in team or project management is an advantage.
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