
Community Manager at Food For Education
- Kenya
- Permanent
- Full-time
- Lead the design and implementation of F4E's community engagement strategy at school, village, and county levels.
- Cultivate trusted relationships with headteachers, parents, BOMs, religious and cultural leaders, and farmers involved in supply chains, in close collaboration with the Government Relations team.
- Design and roll out targeted community activation forums, barazas, and sensitization campaigns.
- Monitor and manage community sentiment, including early identification and de-escalation of resistance, misinformation, or stakeholder conflicts.
- Act as F4E's on-the-ground liaison with chiefs, sub-chiefs, local administration, law enforcement and other national government officials, in collaboration with the Government Relations team.
- Engage security actors (e.g. police, community policing units) to ensure smooth program operations, particularly during periods of unrest, protests or heightened circumstances.
- Ensure Community team representation in official barazas and forums at the ward and sub-county levels.
- Collaborate with the Public Affairs Director to ensure security dynamics are integrated into risk management.
- Work closely with the Government Relations, Technical Operations, Expansion, and Communications teams to align messaging, resolve implementation blockers, and escalate critical issues affecting communities.
- Support Tap2Eat adoption by promoting buy-in, providing resources and staff during registration drives, and resolving grassroots resistance.
- Represent the Public Affairs team in kitchen launches, Tap2Eat rollouts, and community events.
- Lead and mentor a nationally deployed team of Community Associates.
- Build team capacity on diplomacy, risk management, data reporting, and stakeholder mapping.
- Drive consistent performance management, learning loops, and knowledge sharing across the team.
- Invest in learning about F4E's history of community engagements, particularly from the Government Relations team.
- Track and report community engagement activities and outcomes using Salesforce or other systems.
- Prepare briefs, dashboards, and reports to inform national Public Affairs strategy and risk positioning.
- Ensure that community intelligence is captured and acted upon to protect F4E's brand and license to operate.
- 5+ years of experience in public affairs, community development, education, or grassroots mobilization
- Strong interpersonal and diplomatic skills to manage multiple layers of stakeholders
- Deep understanding of Kenya's local administration, political, and education systems
- Excellent perception of community dynamics in relation to project implementation and buy in
- A strong team leader with experience managing field teams spread across the country
- Fluent in English and Kiswahili; local languages an added advantage
- Strategic thinker with hands-on field execution experience
- Emotionally intelligent, assertive, credible, and respectful
- Experience working with law enforcement or local security personnel an added advantage
- Familiarity with Salesforce, Power BI, or digital reporting tools preferred
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