Collection Officer at Forty Nine Credit (LLC)
Forty Nine Credit (LLC)
- Nairobi
- Permanent
- Full-time
- The Collection Officer will be responsible for following up on loan repayments, ensuring timely collections, maintaining strong client relationships, and minimizing delinquency rates in line with company policies.
- Follow up with clients on overdue loan repayments through calls, visits, and reminders. Negotiate and agree on repayment plans with clients in arrears.
- Maintain accurate records of collections and update loan accounts regularly. Monitor assigned loan portfolio to identify potential repayment risks early.
- Work closely with Branch Managers and the credit team to reduce non-performing loans.
- Ensure all collections are conducted in a professional, ethical, and compliant manner. Prepare and submit daily/weekly/monthly collection reports.
- Diploma or Bachelor's degree in Business, Finance, or related field (preferred).
- Previous experience in collections, microfinance, or lending institution issuing business loans is an added advantage.
- Good negotiation and conflict resolution skills.
- Strong interpersonal and communication skills.
- Ability to work independently and meet targets.
- High level of integrity and professionalism.
- Willingness to travel within assigned areas.
- Competitive salary plus performance-based incentives.
- Career growth and training opportunities.
- Supportive work environment.
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