ICT Support Assistant Job Furniture Palace
- Kenya
- Permanent
- Full-time
- Provide end-user support to staff across branches, including hardware, software, and network troubleshooting.
- Install, configure, and maintain desktops, laptops, printers, telephones, and related ICT equipment.
- Perform system maintenance tasks such as backups, preventive maintenance, upgrades, formatting, and diagnostics.
- Manage ICT assets and inventory, ensuring records, forms, checklists, and licenses are up to date
- Coordinate with vendors, suppliers, and the IT team for procurement, servicing, and project implementations.
- Ensure ICT security, report incidents, and follow ICT policies and procedures in record-keeping and operations.
- Maintain ICT maintenance schedules, support logs, and assist in safe disposal/recycling of IT equipment and consumables.
- Perform any other assigned duties.
- Bachelor's degree in ICT, IT, or a related field.
- 2-3 years' experience working in a busy ICT/IT support environment.
- Hands-on experience with SAP; professional IT certifications are an added advantage.
- Strong creative, analytical, and problem-solving skills with initiative to drive solutions.
- Effective time management and ability to multitask in fast-paced settings.
- Excellent communication and interpersonal skills.
Corporate Staffing