ICT Support Assistant Job Furniture Palace

  • Kenya
  • Permanent
  • Full-time
  • 15 hours ago
  • Apply easily
  • Provide end-user support to staff across branches, including hardware, software, and network troubleshooting.
  • Install, configure, and maintain desktops, laptops, printers, telephones, and related ICT equipment.
  • Perform system maintenance tasks such as backups, preventive maintenance, upgrades, formatting, and diagnostics.
  • Manage ICT assets and inventory, ensuring records, forms, checklists, and licenses are up to date
  • Coordinate with vendors, suppliers, and the IT team for procurement, servicing, and project implementations.
  • Ensure ICT security, report incidents, and follow ICT policies and procedures in record-keeping and operations.
  • Maintain ICT maintenance schedules, support logs, and assist in safe disposal/recycling of IT equipment and consumables.
  • Perform any other assigned duties.
Requirements
  • Bachelor's degree in ICT, IT, or a related field.
  • 2-3 years' experience working in a busy ICT/IT support environment.
  • Hands-on experience with SAP; professional IT certifications are an added advantage.
  • Strong creative, analytical, and problem-solving skills with initiative to drive solutions.
  • Effective time management and ability to multitask in fast-paced settings.
  • Excellent communication and interpersonal skills.
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