Sales Executive – 5 Positions at Yellow Pages Kenya
Yellow Pages View all jobs
- Kenya
- Permanent
- Full-time
- Build and maintain strong relationships with existing and potential clients
- Act as the primary point of contact for assigned client accounts
- Understand customer needs and provide tailored solutions
- Identify and pursue new sales opportunities to achieve revenue targets
- Prepare and deliver sales presentations, proposals, and contracts
- Negotiate terms and close sales deals
- Upsell and cross-sell products or services to existing clients
- Conduct regular account reviews and ensure client satisfaction
- Monitor client accounts for overdue payments
- Follow up on outstanding invoices through calls, emails, and meetings
- Maintain accurate records of all debt recovery communications
- Negotiate payment plans or settlements when required
- Ensure payment agreements are properly documented and followed
- Escalate unresolved payment issues to Finance or Legal departments
- Prepare regular reports on outstanding debts and recovery progress
- Maintain accurate and up-to-date client records in the CRM system
- Ensure all sales and recovery activities are properly documented
- Adhere to company policies and legal regulations related to sales and debt recovery
- Maintain professionalism and ethical conduct in all client interactions
- Diploma or Bachelor's degree in Sales, Marketing, Business Administration, or a related field
- 2-3 years Proven experience in sales or account management
- Experience in debt recovery or credit control is an advantage
- Strong communication, negotiation, and interpersonal skills
- Ability to meet sales and recovery targets
- Proficiency in CRM systems and MS Office
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