Head of Brand and Business Development – Pharo Schools at The Pharo Foundation
The Pharo Foundation
- Kenya
- Permanent
- Full-time
- Develop and steward a coherent Pharo Schools East Africa brand and narrative aligned to the Pharo School' education mission, values, and education model.
- Define and maintain brand guidelines, ensuring consistency of tone, messaging, and visual identity across all schools and channels.
- Lead the creation of high-quality, compelling content that showcases:
- Teaching and learning quality
- Student outcomes and journeys
- Teacher excellence and leadership
- Community impact and values
- Translate complex educational practice and pedagogy into clear, credible, parent-friendly storytelling.
- Curate and amplify school-based stories and evidence of impact while maintaining brand coherence.
- Ensure content reflects cultural sensitivity, inclusivity, and local relevance across countries.
- Design and implement a structured, scalable marketing framework applicable across all Pharo Schools and operating countries.
- Develop annual and termly marketing plans aligned to enrolment targets, growth priorities, and school calendars.
- Lead network-wide marketing and enrolment campaigns in collaboration with Heads of School and school-based marketing teams.
- Support schools to plan and execute:
- Admissions and enrolment drives
- Open days, tours, and school events
- Digital, community-based, and referral marketing initiatives
- Ensure campaigns are data-informed, cost-effective, and locally responsive.
- Track and evaluate campaign performance, iterating approaches based on insights and results.
- Develop a clear, values-aligned sales and enrolment approach that reflects Pharo's educational philosophy and commitment to access and quality.
- Strengthen the full parent enrolment journey, from inquiry to onboarding and early retention.
- Create and maintain sales tools, scripts, playbooks, and FAQs for admissions and marketing teams.
- Support schools to improve lead management, follow-up, and conversion practices.
- Analyse enrolment data, parent feedback, and market demand to inform strategy and forecasting.
- Work with school leaders to address enrolment risks, pipeline gaps, and competitive pressures.
- Lead internal and external communications for Pharo Schools EA, aligned with Foundation-wide communications and reputation management.
- Oversee and optimise key communication channels, including websites, social media, newsletters, brochures, and reports.
- Support school leaders with thought leadership content, speeches, presentations, and strategic messaging.
- Ensure clear, proactive, and timely communication with parents and communities during key moments, transitions, or change.
- Coordinate crisis or sensitive communications in partnership with senior leadership.
- Build strong relationships with media, partners, and key external stakeholders where relevant.
- Build the capacity of school-based marketing and admissions teams through:
- Clear frameworks and playbooks
- Templates, tools, and shared resources
- Training, coaching, and ongoing support
- Act as a strategic thought partner to Heads of Schools and Principals and school-based marketing teams, understanding local context, constraints, and opportunities.
- Support schools to professionalise and systematise their marketing and enrolment practices.
- Balance global brand leadership with appropriate local adaptation and nuance.
- Foster a culture of collaboration, shared learning, and best practice across schools.
- Set clear expectations and standards while remaining supportive and enabling, not directive.
- Stay informed and abreast on education, marketing, and enrolment trends in Africa and globally.
- Develop a deep understanding of parent decision-making drivers, expectations, and pain points.
- Monitor competitor and peer school positioning, pricing, and propositions to keep Pharo's schools’ commitment to affordability
- Use insight to continuously evolve Pharo Schools' marketing, communications, and enrolment strategies.
- Pilot and test new channels, formats, and approaches, scaling what works.
- Bring fresh, creative ideas grounded in evidence, data, and context, not trends for their own sake.
- Bachelor’s degree in marketing, communications, business, media, or a related field (Master's degree will be advantageous).
- 5-8+ years' experience in marketing, communications, and/or sales, with leadership responsibility.
- Proven experience building and executing integrated marketing and communications strategies that drive growth, brand and reputation
- Demonstrated success in brand building, enrolment growth, or customer acquisition, ideally in multi-site or regional contexts.
- Experience working in or with African markets, with sensitivity to local context, culture, and families
- Demonstrated experience building and scaling brands in complex, resource-constrained environments.
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