Q-commerce Account Manager at Glovo

Kenya
Permanent
Full-time

7 days ago

Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app.[1] It aspires to be a multi-category lifestyle app with food delivery being the most popular offeringQ-commerce Account ManagerTHE JOURNEY

Build and maintain strong, long-term relationships with Retail Partners, through consistent and proactive communication.
Understand Partners’ business goals and challenges to provide strategic guidance and support.
Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo.
Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization.
Take ownership of partner revenue performance, driving measurable growth.
Collaborate with internal teams to develop and implement customised solutions to meet Partners’ needs, including Marketing, Operations, Finance and Customer Service.
Take full ownership of the partner onboarding process in the App - from store setup to supporting their first days on Glovo - with a focus on operations, marketing, and sales.

WHAT YOU WILL BRING TO THE RIDE1yr experience as an account manager or in a similar role. (startups, top consulting firms, top internet firms, FMCG, retailers); * Experience in understanding FMCG, retail and/or e-commerce business, as well as revenue/growth dynamics and drivers;

Commercial skills: you know how to negotiate and build your way into a super deal with big retail players;
Influencing skills: you can be a true project leader in multidisciplinary teams;
A natural bias for action: you love to build a business from scratch. You are objective and deadline-oriented;
A data-driven mentality: you make decisions based on data and you are not afraid of making business judgments when necessary;
A problem-solving mindset: you enjoy finding smart and elegant solutions to complex, multi-disciplinary problems;
Proficiency in English. Swahili knowledge is a plus.

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