Sales Coordinator at Accor

• Provide administrative support to the Sales & Marketing team, including handling correspondence, proposals, contracts, and reports.
• Coordinate appointments, meetings, and travel arrangements for the sales team.
• Maintain and update client databases, contact lists, and CRM systems.
• Assist in preparing sales presentations, proposals, and promotional materials.
• Handle incoming inquiries (phone, email, walk-ins) and direct them to the appropriate sales manager.
• Support the organization of site inspections, familiarization trips, and client events.
• Coordinate with other hotel departments (Reservations, Banquets, Front Office, F&B) to ensure seamless service delivery for group and event bookings.
• Track, compile, and distribute sales-related statistics and performance reports.
• Follow up on leads, tentative bookings, and contracts as directed by sales managers.
• Support execution of sales campaigns, promotions, and trade shows.
• Maintain organized filing systems (digital and physical) for contracts, agreements, and client records.
• Perform other duties as assigned to support overall sales and revenue goals.

• Diploma or Degree in Business, Sales, Marketing, or Hospitality Management.
• Minimum 1-2 years' experience in an administrative, sales, or customer service role (hospitality experience preferred).
• Strong communication and interpersonal skills with a customer-focused approach.
• Excellent organizational skills, attention to detail, and ability to multitask.
• Proficiency in MS Office (Word, Excel, PowerPoint) and hotel CRM/PMS systems.
• Ability to work under pressure in a fast-paced environment.
• Positive attitude, teamwork spirit, and high degree of professionalism.

Jobs in Kenya