Head of Commercial Operations Job Jumia

  • Kenya
  • Permanent
  • Full-time
  • 19 hours ago
  • Managing a team of Commercial Planners and Merchandizers ensuring the team is properly structured, motivated and performing.
  • Delivering growth, ensuring pro-active turn around plans leveraging on the power of the marketplace, bringing direction, feedback and support to the whole commercial team.
  • Ensuring all Jumia websites always have for the customer, the right products at the best price, at the right position.
  • Being within Jumia leadership, an early adopter, a leading ambassador and a relentless missionary of Jumia’s strategic commercial orientation.
  • Understanding all your market segments, vendors and customers, bringing valuable insights and convictions to support your data driven commercial recommendations.
  • Building analysis, flying high and diving deep, to ensure smart reporting on the performance of the categories, leading to action oriented recommendations.
  • Owning the merchandising of our websites, optimizing the placement of our products to deliver on every levels of Jumia’s strategy.
  • Working seamlessly with all departments (Commercial, Marketing, Operations, Supply Chain etc.), enabling decision making, problem solving and ensuring laser focus execution.
  • Leading massive and complex commercial operations and project management initiatives, coordinating effectively cross functions initiatives.
  • Constantly working toward improving and simplifying our tools.
What we are looking for:
  • 5+ years experience in Retail / FMCG, 3+ years experience in ecommerce
  • Graduate of accredited Top Universities, Engineering and Business Schools
  • Proficiency in MS Office and Google tools
  • Action oriented and performance driven
  • Strong inter-personal skills: Convince the people and your team that you are making the right decisions
  • Great ability to work in a fast paced and competitive environment
  • Strong analytical and data management skills
  • Ability to anticipate, structure and organize
  • Well organized and very detail oriented
  • Resistant to stress
  • Ability to find simple solutions to complex problems
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