Head of Commercial Operations at Jumia
- Nairobi
- Permanent
- Full-time
- Managing a team of Commercial Planners and Merchandizers ensuring the team is properly structured, motivated and performing.
- Delivering growth, ensuring pro-active turn around plans leveraging on the power of the marketplace, bringing direction, feedback and support to the whole commercial team.
- Ensuring all Jumia websites always have for the customer, the right products at the best price, at the right position.
- Being within Jumia leadership, an early adopter, a leading ambassador and a relentless missionary of Jumia's strategic commercial orientation.
- Understanding all your market segments, vendors and customers, bringing valuable insights and convictions to support your data driven commercial recommendations.
- Building analysis, flying high and diving deep, to ensure smart reporting on the performance of the categories, leading to action oriented recommendations.
- Owning the merchandising of our websites, optimizing the placement of our products to deliver on every levels of Jumia's strategy.
- Working seamlessly with all departments (Commercial, Marketing, Operations, Supply Chain etc.), enabling decision making, problem solving and ensuring laser focus execution.
- Leading massive and complex commercial operations and project management initiatives, coordinating effectively cross functions initiatives.
- Constantly working toward improving and simplifying our tools.
- 5+ years experience in Retail / FMCG, 3+ years experience in ecommerce
- Graduate of accredited Top Universities, Engineering and Business Schools
- Proficiency in MS Office and Google tools
- Action oriented and performance driven
- Strong inter-personal skills: Convince the people and your team that you are making the right decisions
- Great ability to work in a fast paced and competitive environment
- Strong analytical and data management skills
- Ability to anticipate, structure and organize
- Well organized and very detail oriented
- Resistant to stress
- Ability to find simple solutions to complex problems
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