We are looking for an Assistant Manager - Customer Experience & Communication who will be responsible for standardizing customer experience across the Microfinance Bank network to …
Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opp…
Africa Merchant Assurance Company ltd is a dynamic and well-established general insurance company, proudly serving the Kenyan market with innovation and a strong commitment to cust…
The overall purpose of this job is to develop and implement strategies that enhance the company's digital presence, strengthen the brand, and improve customer engagement. Qualif…
Africa Merchant Assurance Company ltd is a dynamic and well-established general insurance company, proudly serving the Kenyan market with innovation and a strong commitment to cust…
Industry: General Insurance Reports to: Chief Operating Officer About the Role We are seeking a strategic, innovative, and customer-centric professional to join our team as th…
Roles and Responsilities Execution of CX Strategy Contribute to the design and formulation of the business’s CX strategy, ensuring alignment with organizational goals. Translate…
Equity Bank Limited (The “Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank's registered office is 9th Floor…
Celestial Dental Centre is one of Kenya's leading dental healthcare providers in the region. Guided by our promise “Your Smile Matters”, we are committed to providing accessible, h…
Rose Avenue Consulting Group is a financial management, strategy and consulting firm that combines deep industry knowledge with specialized expertise in corporate finance, strategy…
Prudential is one of the world's oldest, largest and strongest insurance companies. We have been helping people plan and protect their families' futures for more than 169 years. …
Grounded is both a women- and family-run business. Our goal is to create healthy, sustainable homes through safer, eco-friendly products. Made in Kenya. Retail Experience Associa…
We’re looking for a vibrant, people-focused Retail Experience Associate who thrives on conversation, connection, and closing sales. You’ll curate, plan, and run markets, activation…
We're looking for a vibrant, people-focused Retail Experience Associate who thrives on conversation, connection, and closing sales. You'll curate, plan, and run markets, activation…
JOB PURPOSE The Retail Experience Manager will lead the operational management of 540+ Company-Owned, Company-Operated (COCO) retail stores across Africa. The role holders’ missi…
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with ope…
We are seeking an experienced and customer-focused Online Customer Relationship Manager to oversee and enhance the digital relationship between our business and its clients. You wi…
Key Responsibilities: Customer Support Respond promptly to customer inquiries on WhatsApp, Messenger, and Email within agreed SLAs. Provide accurate information on products, se…
Celestial Dental Centre is one of the premier dental clinics in Kenya and ranks among the leading oral healthcare providers globally. For over twenty years, we have built a solid r…