We are looking for an Assistant Manager - Customer Experience & Communication who will be responsible for standardizing customer experience across the Microfinance Bank network to …
The overall purpose of this job is to develop and implement strategies that enhance the company's digital presence, strengthen the brand, and improve customer engagement. Qualif…
Industry: General Insurance Reports to: Chief Operating Officer About the Role We are seeking a strategic, innovative, and customer-centric professional to join our team as th…
Roles and Responsilities Execution of CX Strategy Contribute to the design and formulation of the business’s CX strategy, ensuring alignment with organizational goals. Translate…
Celestial Dental Centre is one of Kenya's leading dental healthcare providers in the region. Guided by our promise “Your Smile Matters”, we are committed to providing accessible, h…
We’re looking for a vibrant, people-focused Retail Experience Associate who thrives on conversation, connection, and closing sales. You’ll curate, plan, and run markets, activation…
JOB PURPOSE The Retail Experience Manager will lead the operational management of 540+ Company-Owned, Company-Operated (COCO) retail stores across Africa. The role holders’ missi…
Key Responsibilities: Customer Support Respond promptly to customer inquiries on WhatsApp, Messenger, and Email within agreed SLAs. Provide accurate information on products, se…
We are seeking a dynamic Sales Executive with proven experience in selling services to corporates across the energy sector. The ideal candidates will have deep sector-specific expe…
Indepth Research Institute (IRES) is a global corporate training and professional services firm dedicated to enhancing the productivity, performance, sustainability, and overall su…
ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions …
Requirements 3 years work experience in the same field Minimum experience in customer service and a degree qualification in Business Management, Accounting, or related field for…
Job Description : JOB TITLE: CUSTOMER SERVICE REPRESENTATIVE [6 MONTHS CONTRACT] About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management sol…
Job Purpose The ideal candidate will lead the strategy, development and lifecycle management of insurance products across Retail/ Corporate/ Group/ Partnership verticals. The rol…
Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhanc…
JOB PURPOSE: The jobholder is responsible for coordinating all quality assurance activities requisite to meeting accreditation, statutory requirements and SBS quality assurance s…
Position Summary: We are seeking a results-driven Branch Manager to lead our [Branch Location] branch. The successful candidate will oversee daily branch operations, manage staff…