Branch Manager at Kenindia Assurance Company Limited

• Overseeing branch sales and administrative operations and to ensure completion of performance targets in respect to underwritten premium, client recruitment, quality service and expense control to achieve business objectives.

• Promoting business growth and achievement of set performance growth targets by marketing Kenindia as a brand and selling its insurance products to new and existing customers
• Monitoring market activities and identifying ways in which the company’s services can be improved and rendered more competitive
• Ensuring that branch operations run smoothly and profitably so that quality service is provided to customers at all times.
• Driving operational matters at branch level and ensuring compliance with set policies and procedures.
• Training and setting targets and monitor the performance of Agents.
• Visiting, developing and maintaining good rapport with customers and handling their queries, and reporting on any significant/persistent concerns to management
• Analyzing and approving quotations including rating discounts as per set limits.
• Recommending risks for risk survey and appointing vehicle valuers in line with company guidelines
• Reviewing and recommending revision of insurance policy terms and conditions as required
• Verifying, approving and signing of underwriting documents i.e. policy documents, endorsements up to set limits
• Preparing, monitoring and Analyzing branch underwriting reports and making recommendations
• Identifying, implementing and benchmarking best practices in management
• Ensuring that all files within branch limit are reviewed at renewal and implementation of recommendation including recommendations from the underwriting hub
• Talent management including coaching, mentoring, developing, training and evaluating branch staff in the underwriting department to achieve highest level of performance
• Managing and implementing change initiatives to achieve desired business plans and culture
• Any other duties assigned

• At least 3 years of relevant experience

• Undergraduate Degree in Sales skills experience of any field
• Underwriting skills must be able to give successfully

• Professional Insurance
• Qualifications ACII or AUK
• Diploma in Marketing an added advantage

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