Head of Commercial Operations at Jumia

Kenya
Permanent
Full-time

4 hours ago

JUMIA is an e-commerce startup with an aim to mimic Amazon's success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d’Ivoire.Head of Commercial OperationstWhat you will be doing:

Managing a team of Commercial Planners and Merchandizers ensuring the team is properly structured, motivated and performing.
Delivering growth, ensuring pro-active turn around plans leveraging on the power of the marketplace, bringing direction, feedback and support to the whole commercial team.
Ensuring all Jumia websites always have for the customer, the right products at the best price, at the right position.
Being within Jumia leadership, an early adopter, a leading ambassador and a relentless missionary of Jumia’s strategic commercial orientation.
Understanding all your market segments, vendors and customers, bringing valuable insights and convictions to support your data driven commercial recommendations.
Building analysis, flying high and diving deep, to ensure smart reporting on the performance of the categories, leading to action oriented recommendations.
Owning the merchandising of our websites, optimizing the placement of our products to deliver on every levels of Jumia’s strategy.
Working seamlessly with all departments (Commercial, Marketing, Operations, Supply Chain etc.), enabling decision making, problem solving and ensuring laser focus execution.
Leading massive and complex commercial operations and project management initiatives, coordinating effectively cross functions initiatives.
Constantly working toward improving and simplifying our tools.

What we are looking for:

5+ years experience in Retail / FMCG, 3+ years experience in ecommerce
Graduate of accredited Top Universities, Engineering and Business Schools
Proficiency in MS Office and Google tools
Action oriented and performance driven
Strong inter-personal skills: Convince the people and your team that you are making the right decisions
Great ability to work in a fast paced and competitive environment
Strong analytical and data management skills
Ability to anticipate, structure and organize
Well organized and very detail oriented
Resistant to stress
Ability to find simple solutions to complex problems

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